Terms of Use & Service Overview
Welcome to Injury Support. These Terms of Use govern your access to and use of our website and any communication or services initiated through it. By using this Site, you agree to these terms. If you do not agree, please do not use the Site.
1. Who We Are
Injury Support is an independent case management team dedicated to guiding individuals through appropriate healthcare and recovery resources, particularly in Auto No-Fault and Workers’ Compensation cases.
We act as advocates and coordinators—not medical providers.
2. What This Website Is For
This Site is designed to:
- Share information about our services
- Help individuals understand available support options
- Provide a way to connect with our team
The content is general in nature and may not apply to your specific situation.
3. What We Do (and Don’t Do)
We do:
- Help connect you with appropriate providers and services
- Offer guidance based on experience in case management
- Advocate for your needs throughout your recovery journey
We do NOT:
- Provide medical care or treatment
- Offer legal representation
- Guarantee outcomes in any case
Any decisions regarding care, treatment, or legal matters should be made with licensed professionals.
4. Starting Services
Using this Site does not create a client relationship.
A formal working relationship begins only after:
- An intake process is completed
- Both parties agree to proceed
- Any required documentation is signed
Until then, communication is considered informational only.
5. Your Responsibilities
When using our Site or communicating with us, you agree to:
- Provide accurate and truthful information
- Use the Site in a lawful and respectful manner
- Avoid submitting sensitive or urgent medical information online
You are responsible for any decisions you make based on information from the Site.
6. Privacy & Information Sharing
We respect your privacy and aim to protect any information you share with us. However:
- Information submitted through the Site is not guaranteed to be fully secure
- You should avoid sharing highly sensitive medical or personal data online
Any information you provide may be used to respond to your inquiry or assess how we can assist you.
7. Communication
By contacting us through the Site, you agree that we may respond via:
- Phone
- Text message (if applicable)
You can request to stop communication at any time.
8. Website Content & Ownership
All materials on this Site—including text, design, and branding—belong to Injury Support.
You may not copy, reuse, or distribute content without written permission.
9. Third-Party Connections
We may refer or connect you to third-party providers or resources.
While we aim to guide you to trusted options, Injury Support is not responsible for:
- The services they provide
- Their actions, decisions, or outcomes
You are free to choose any provider you prefer.
10. No Guarantees
Every case and recovery journey is different.
We do not guarantee:
- Specific results
- Approval of claims
- Speed or outcome of recovery
Our role is to support and guide—not to promise outcomes.
11. Limitation of Responsibility
By using this Site, you agree that Injury Support is not responsible for:
- Decisions made based on Site information
- Delays, interruptions, or errors on the Site
- Any indirect or unexpected damages related to your use of the Site
12. Updates to These Terms
We may update these Terms at any time to reflect changes in our services or operations.
Continued use of the Site means you accept the current version.
13. Governing Law
These Terms are governed by applicable state and federal laws where Injury Support operates.
14. Contact Us
If you have questions or would like to learn more about our services, please reach out:
Injury Support
Phone:
(248) 835-0250
Address:
26026 Telegraph Rd. Ste 200 Southfield,
MI 48033-2560 United States
By using this Site, you acknowledge that you understand the role of Injury Support as a guide and advocate, and that you are using this website at your own discretion.